Welcome CCSMG Member! We are excited to announce the location of our 2025 conference! Don’t miss out on upcoming webinars, updates, and the fun that comes with being a member of our organization! Follow us!

Who are we?

CCSMG is a non-profit organization which was founded in 1990. Throughout its existence the organization has been dedicated to the recognition, education, and advancement of the customer service profession. We have offered a rich and supportive networking and learning environment for customer service professionals anchored by our yearly conference focused on three educational tracks.

Our Mission Statement

Provide the Chemical, Pharmaceutical and Allied Industries membership with a professional forum to support networking and educational opportunities.

 

Our Tracks

 
 

Customer Experience


Employee & Leadership Development


Digital Enablement